Yesterday, A Notion user from a Telegram group for the app enthusiasts posted that his notion account had been deleted due to violation of Notion’s Terms and Conditions. However, no further details were shared in the email. He then tried to log into his account with the intention to export his data. As you expected, he failed. Notion hosts a bunch of his personal and working documents, including all of his ten-year Evernote notes he had imported into the all-in-one online tool. This incident, in effect, bogs down all his life. All he can do now is to contact Notion officials to ask for exact reasons and whether it is possible for him to export his data but didn’t get replies yet.
The party said that there is something fishy on his shared pages, which can be publicly accessible to anyone. He claimed that he didn’t put anything inappropriate. His account was purged owing to someone’s report of violations to Notion Team. So the company deleted the whole account accordingly, which made the account owner fly into a rage. He insisted he comply with the term and complained that even if he did infractions, Notion should not delete the account as a whole and doesn’t give him time to transfer his priceless data, which he accumulated for up to 10 years from life to work.
The good news is that the team is reviewing the case.
At the moment, he gets the latest email, saying Notion admits that they mistakenly delete the user’s accounts, and they will review their procedure comprehensively to prevent similar errors. And they give the victim ( now we can call him a true one instead of someone doing a bad thing and receiving his sentence ) a free upgrade of his workspace to Team Plan to show their sincerity about the inconvenience brought about from the deletion.
We can learn from the story that backup is an essential thing for us and Notion. The story ends in a relatively positive way for the sufferer. But if it happens to you, maybe it doesn’t.